User guide

Select the product and add it to your cart

Select a product, proceed to the product details screen, select the size, quantity, etc., and press the "Add to Cart" button.

Proceed to checkout

Click the shopping cart icon on the top right of the page to display the shopping cart screen. Check the product, quantity, and price and click the "Checkout" button.

Enter your buyer information

Please enter the information required for shopping, such as your name, address, phone number, and email address.

Choose your payment method

Select your payment method and press the "Next" button.
*To return to the previous screen during the shopping cart process, please use the "Back" button on the screen.

Check your order

Please check your order details. If there are no mistakes, please press the "Confirm Order" button.
The order receipt screen will appear and your order is complete. Thank you.

Payment Method

■ Credit card
VISA, JCB, MasterCard and AMERICAN EXPRESS cards are accepted.
*Payments can only be made in a lump sum.

■Cash on delivery

This is a cash on delivery service provided by Yamato Transport's "Collect".
When the product arrives, please pay the product price to the delivery company by cash or credit card.

[Payment fee]
The following fees will be added to your order when it is shipped.
Handling fee: [Orders under 10,000 yen] 330 yen (tax included)
Handling fee: [Orders under 30,000 yen] 440 yen (tax included)
Handling fee: [Orders over 30,000 yen] 660 yen (tax included)

■Bank transfer
After completing your order, please transfer the payment to the account below.
・Transfer account: Hyogo Shinkin Bank, Shin-Nagata Branch, Regular account: 527457
・Name: Masasaku Kanaya ※Please cover bank transfer fees.
*Products will be shipped after payment is confirmed.
If payment is not confirmed within 5 days of placing your order, your order will be cancelled.

■NP Pay Later (Convenience stores, banks, post offices nationwide and LINE Pay)
* The credit limit for deferred payment is a cumulative total of 55,000 yen , and there are many cases where your credit will be rejected due to forgetting to pay for purchases at other stores or exceeding the credit limit. If your credit will be rejected, we will change the payment method to "cash on delivery" and ship the item, so please pay the delivery company in cash or by credit card.
*Due to the system, convenience store post-payment fees are not added to the shopping cart. Please check the amount on the invoice you receive.

●Deferred payment fee: 330 yen (tax included)
● Limit: 55,000 yen (tax included)
The invoice will be sent separately from the product. Please pay at a convenience store within 14 days of issue.
●Personal information will be provided within the scope of services provided by Net Protections Inc., such as payment transfer. Depending on the results of a credit check, you may be asked to use a different payment method, so please agree before applying. Purpose of providing information: For the purpose of screening for deferred payment, collection of payments, and debt management. To send information about services from Net Protections Inc. Items provided: Name, telephone number, address, email address, purchased items, amount, etc. Means of providing information: Implemented through a dedicated system

●Please note that you cannot use the "NP Deferred Payment Service" in the following cases:
・Hold at post office ・Hold at transportation company office (pick up at office)
- Product transfer
・If the address is for a hospital, hotel, or school and the name on the address is not that of a staff member
・Pick up at a convenience store
*Please be sure to check the details on the page linked to by clicking on the banner.
(Contact number for inquiries regarding the provision of personal information: 078-330-7155)
●Payment can be made using the following smartphone apps.
・LINE Pay bill payment

Please click on the banner for details.
If you are a minor, please obtain consent from your legal guardian to use the service.

about shipping cost

Free shipping on all products!!
*For those in remote islands, we will inform you of the shipping fee by email.

About the points service

What is the points service?

BajoLugo's point service is a shopping point service that is available only to online store members. 1 point = 1 yen and can be used for payment. 5% of the product price will be awarded as points when you make a purchase.

How to earn points

If you shop at the BajoLugo online store after registering as a new member or logging in, you will receive 5 points (5 yen) for every 100 yen spent on products.
* Points will be awarded 7 days after the product is shipped.
* Points will not be awarded for any payments other than shipping fees and product prices.

How to use points

During the purchase process, you can specify how you want to use points on the "Shopping Cart" screen. Points can be used starting from 1 point (1 yen).
*Points do not have an expiration date.
*Points and coupons cannot be used at the same time.

How to check your points balance

If you are a BajoLugo online store member, your points balance will be displayed at the top of the screen when you log in, or on the My Account page. You can also check your points balance on the shopping cart screen during the checkout process.