Thank you very much for your continued patronage of BajoLugo.
We will be shipping products until Saturday, December 30th. For the three days from Sunday, December 31st to Tuesday, January 2nd, we will only be accepting orders.
Shipping operations and telephone/email support will resume as normal from Wednesday, January 3rd.
*You can still purchase from our online shop as usual.
We will do our best to respond to inquiries sent by 5:00 p.m. on Saturday, December 30th before the end of the year.
We will respond to inquiries received after that date starting from Wednesday, January 3rd. We will resume normal response times from Wednesday, January 3rd.
■ About the "order confirmation email" from the online shop
・Orders placed between 18:00 on Saturday, December 30th and 10:59 on Wednesday, January 3rd will be sent from 11:00 on Wednesday, January 3rd.
(Please note that the "order confirmation email" may be delayed depending on the order status.)
■ About shipping
・Orders for same-day shipping items placed after 6:00 PM on Saturday, December 30th will be shipped sequentially from Wednesday, January 3rd onwards.
(Please note that shipping may be delayed depending on the order status.)
*During the New Year holiday period and after the holiday, we expect to have heavy shipping and delivery traffic, so we may not be able to accommodate your requests, such as specific delivery dates.
We appreciate your understanding in advance.
*For customers who order pre-ordered items, the items will be shipped in order after they arrive.